Users often configure the migration-center jobs to store and load the content files from file shares, e.g. "\\server\share\folder\content.pdf". The migration-center jobs are executed in the context of the "Migration Center Job Server" Windows service. This service usually runs under the built-in "Local System" account, which has no access to network file shares. As a result, you will see the following or similar error messages in the job run log file: "No valid folder to scan" or "Could not set content file...".
To solve the issue, please follow these steps:
- If not available, create a service account in your Windows domain and grant access permission for the network file share to it.
- Login to the migration-center job server machine with that domain service account.
- Change the user account of the "Migration Center Job Server" service to the domain service account.
- Restart the "Migration Center Job Server" service and run your migration-center job again.
You could also use a local service account and add appropriate credentials for the network file share in the Windows Credential Manager:
- Login to the migration-center job server machine and create a local service account.
- Login as the local service account.
- Set in the Windows Credential Manager the credentials for accessing the network file share.
- Change the user account of the "Migration Center Job Server" service to the local service account.
- Restart the "Migration Center Job Server" service and run your migration-center job again.
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