WebClient DEBUG can be enabled to provide more detailed logging information for the migration-center Product Support team. Do so only when requested and revert the setting after it is no longer needed as it will generate large amounts of information in the logs and it might also impact performance.
Please follow the steps below:
Before switching to the DEBUG logging it is recommended that you perform a backup and/or move of the files in the log folder, so that only the DEBUG logging relevant to the issue is present.
- Go to ...\migration-center Web Client\extra
- Open the mc-rest-api_logback.xml file
- Change "<property name="MC_LOG_LEVEL" value="error"/>" to "<property name="MC_LOG_LEVEL" value="DEBUG"/>"
- Wait 30 seconds before reproducing the issue.
Reproduce the issue as instructed by support and then ZIP the contents of the ...\migration-center Web Client\logs folder so you can send them to the Product Support team.
After it is no longer needed, revert the steps to go back to ERROR logging only.
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